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Privacy Policy

1. Introduction

Ironjaw ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

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2. Information We Collect

Personal Information:

  • Contact information (name, email, phone number, business address)

  • Professional information (company name, job title)

  • Communication records (emails, call logs, meeting notes)

Proprietary Business Information:

  • Business strategies, financial data, trade secrets, and other confidential information you share with us via email, phone, or in-person discussions.

Payment Information:

  • We collect payment information only at the time of transaction through secure payment processors. We do not store credit card numbers or sensitive payment details on our systems.

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3. How We Use Your Information

We use your information to:

  • Provide and maintain our services

  • Communicate with you about your projects

  • Process payments securely

  • Protect confidential and proprietary information

  • Comply with legal obligations

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4. Data Storage and Security

Zoho CRM:
We use Zoho CRM to manage client information.Zoho maintains enterprise-level security measures including:

  • Data encryption in transit and at rest

  • Regular security audits and compliance certifications (SOC 2, ISO 27001)

  • Secure data centers with robust physical security

  • Role-based access controls

Our Security Measures:

  • Strict access controls to proprietary information

  • Regular security training for our team

  • Secure document handling procedures

  • Data minimization practices

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5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information only with:

  • Payment processors (for transaction purposes only)

  • Professional advisors (under confidentiality agreements)

  • As required by law or to protect our rights

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6. Your Rights (CCPA/State Privacy Laws)

Depending on your location, you may have rights to:

  • Know what personal information we collect

  • Access your personal information

  • Request deletion of your information

  • Opt-out of data sharing

  • Non-discrimination for exercising your rights

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7. Data Retention

We retain personal information only as long as necessary for:

  • Providing our services

  • Maintaining business records

  • Complying with legal requirements

  • Protecting legal interests

Proprietary information is retained according to project needs and confidentiality agreements.

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8. Payment Processing

All payments are processed through PCI DSS compliant third-party processors. We never store:

  • Credit card numbers

  • Bank account details

  • Other sensitive payment information

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9. Confidentiality of Proprietary Information

We treat all proprietary business information you share as confidential by:

  • Limiting access to authorized personnel only

  • Using secure communication channels

  • Maintaining strict confidentiality agreements with our team

  • Implementing need-to-know access principles

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10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes through email or our website.

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11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

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Note: This policy is designed to comply with US privacy laws including CCPA and other state regulations. We regularly review and update our practices to maintain compliance with evolving privacy standards.

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